Our ideal customers are creators and businesses focused on growth. They’re looking to amplify their audience reach on social media, boost conversions, and improve customer engagement through automated messaging. This includes content creators and social media influencers, e-commerce businesses like online stores, local businesses such as restaurants and service providers, as well as digital marketing professionals and agencies managing multiple clients.

We love working with partners who recognize the value of chat marketing. Our most successful partners include influencers, digital marketing agencies, media publishers, and business consultants. But we’re open to partners from any industry, as long as they can connect growth-focused businesses and creators with Manychat’s powerful solutions.

Think of chat automation like soccer. There’s offense — like encouraging people to comment specific keywords so you can automatically send them a link, boosting engagement and discoverability. And there’s defense — like setting up FAQs in your DMs to answer common questions and save time. Just like in soccer, the key is to engage with your audience when they’re most interested, immediately, so you’re always in the best position to win.